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NYC One World Observatory General Admission Ticket

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New York City, United States
NYC One World Observatory General Admission Ticket

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Free cancellation
Up to 24 hours in advance. Learn more
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Safety measures
icon2 hours  (approx.)
Mobile ticket
iconOffered in: English and 4 more

Overview

See New York City at your feet with admission to the One World Observatory, a 3-story destination on top of the western hemisphere’s tallest building. Ride to the 102nd floor and watch the virtual city skyline transform across centuries of history. Learn about the construction of the skyscraper, which has sweeping views across the city, enjoying New York from a whole new perspective.
  • Admission to One World Observatory
  • Learn about the construction of America's tallest building
  • Enjoy interpretive art installations that explore NYC history
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General Admission Ticket (Skip the ticket line and proceed to security)
One World Trade Center , 285 Fulton St, New York, NY 10007, USA

One World Trade Center, entrance on West Street. 285 Fulton St New York, NY 10007

This activity will end right where it started.
  • Confirmation will be received at time of booking
  • Wheelchair accessible
  • Stroller accessible
  • Service animals allowed
  • Near public transportation
  • Transportation is wheelchair accessible
  • Surfaces are wheelchair accessible
  • Most travelers can participate
  • OPERATED BY Legends OWO LLC
You can cancel up to 24 hours in advance of the experience for a full refund.
  • For a full refund, you must cancel at least 24 hours before the experience’s start time.
  • If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
  • Any changes made less than 24 hours before the experience’s start time will not be accepted.
  • Cut-off times are based on the experience’s local time.
  • This experience requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.

Learn more about cancellations.

The answers provided below are based on answers previously given by the tour provider to customers’ questions.
Q:
What is the policy on sanitization during NYC One World Observatory General Admission Ticket?
A:The policy on sanitization is:

  • Hand sanitizer available to travelers and staff
See all safety measures taken by NYC One World Observatory General Admission Ticket.

Traveler Photos

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Traveler Tips


  • "Skip the line, and reservations for dinner is the best was to enjoy it." See review
  • "Reserved a table for the one dine observatory restaurant, a bit pricey but worth it for a special evening." See review
  • "Food and drink very expensive at the restaurant and bar at the top." See review

Reviews

4.5
star-4.5
1,614 Reviews

Reviews by Viator travelers

Showing 1-10 of 1,614 reviews
star-3
Views?!
Jane_G
, May 2022
Great set up, but unfortunately it was cloudy and could see nothing! We were offered the opportunity to reschedule but unfortunately that was not possible! Still had fun up there almost alone!
star-5
the curtain goes up when...
Pamela_S
, May 2022
the curtain goes up when the movie ends and we have a wonderful view, the store has interesting gifts for friends and family.
star-3
Disappointing
Emma_R
, May 2022
I think considering the cost of ticket that the pad should be included. You have nothing to do for the €100 that you are paid.
star-5
Life changing.
Don_E
, May 2022
It was breathtaking, something hard to capture unless you view it yourself. From the elevator to top beautiful....
1 traveler found this review helpful
star-5
The experience was well...
Scottie_W
, May 2022
The experience was well worth the money! The best view of the city of New York. Would definitely do it all over again on my next trip to New York!
star-5
Good
Tobi_S
, May 2022
Good. Recommend it. But it got spammed in my emails to write a review so I'm just writing. I couldn't opt out so do use Viator.
star-5
Fantastic
karen_w
, May 2022
It was amazing to see everything from so high up ! Very well organised with a great build of excitement leading up to it ( I won’t spoil it )
star-5
AMAZING EXPERIENCE
Jennifer_C
, May 2022
Absolutely delicious food. Friendly staff. Beautiful all around. Great experience. Would highly recommend.
star-5
Went with family. Was a...
Brandon_S
, May 2022
Went with family. Was a lot more than just an observation deck. It was an experience along with a view.
star-5
Definitely worth it!
Kari_S
, May 2022
The view is spectacular! Even the ride up to the observation deck was very cool! We went on a Sunday late afternoon and didn’t have any lines to wait in. Scheduling was a breeze and the experience was well worth the price!
star-5
Me and my wife really...
Mike_J
, May 2022
Me and my wife really enjoyed ourselves.. The view was beautiful… And it’s most definitely a must see when in New York City
icon Response from Host , May 2022
It’s great to hear you enjoyed your time with us! Our views truly are spectacular, they never cease to amaze us. We really appreciate you taking the time to share your experience. We hope to see you again soon. Sincerely, Delfin Ortiz General Manager One World Observatory
star-5
Well done
Lance_W
, May 2022
It is a very well done experience. Enjoyable unique. But the real experience is the tribute to the men and women who fell with the towers on the ground level outside the building
icon Response from Host , May 2022
Thank you for your review and for choosing to visit One World Observatory! Hope we met all of your expectations and you visit us again soon. Warmest Regards, Delfin Ortiz General Manager One World Observatory
star-1
As far as we knew we only got as far up as the 5th floor
Bailey_R
, May 2022
There were no photos to add because there was ZERO visibility. What was memorable, however, was the extremely fast and smooth elevator ride to the supposed top of the building, but I couldn’t tell because there was nothing to see. As far as my daughter and I knew we could have gotten only as far as the 5th floor(!). When we arrived at the Trade Center, the electronic signs signaled “clear visibility” ( the day was very overcast at ground level so I did call earlier to see if I could cancel…. but was told I couldn’t because it was less than 24 hours). We decided to proceed ahead… At the gate we were advised that visibility was poor and did we want to reschedule. We were only in NYC for two days and didn’t know we would be back ( and no refund). Since we were already at the venue we decided ( as advised) to go to the top and at least visit the bar/restaurant. We took the elevator, and as I already stated, the ride was extremely smooth and quick—so smooth and fast that it is easy to surmise we never got above the 5th floor.. At the “top” we did walk around but certainly chose not to purchase overpriced drinks and food. We left. It would have been nice to have been able to cancel the “tour” earlier in the day for a refund, but that was not an option given to me. I couldn’t reschedule because I do not know when I would have another chance to visit… Under the circumstances, I am requesting a full refund of my tickets. We could have been in a basement somewhere and had the same view of NYC as at the top of the World Trade Center. Please reconsider… Thank you, John
icon Response from Host , May 2022
Thank you for taking the time to leave a review. We strive to deliver the best experience possible, so we’re sorry to hear you had a frustrating experience. I would like to discuss this with you further, if you would be so kind as to email me at dortiz@oneworldobservatory.com with preference of call or email. Kind Regards, Delfin Ortiz General Manager One World Observatory
star-2
The rip off
Romanita_U
, May 2022
You ripped my wife and I off! General admission was less then what you changed us and we are angry! The view was great!
icon Response from Host , May 2022
Thank you for your review and for bringing this to our attention. We value our visitors’ feedback as we consistently strive to deliver the best experience possible. I’d love to discuss this matter further if you would be so kind as to message me at dortiz@oneworldobservatory.com with your preference of call or email. Kind Regards, Delfin Ortiz General Manager One World Observatory
star-5
The observatory was an...
RosaBlanca_Q
, May 2022
The observatory was an amazing experience and a great way to view the city. We debated whether to go at night or in the morning, I am glad that we went in the morning as you have a better view of the city. At night we would have not seen the true beauty of New York. We allotted only two hours for the tour but we could have used one more hour to see everything.
icon Response from Host , May 2022
Thank you for your kind words and for taking the time to share your experience with us. I’m sure our future visitors will appreciate the pointers on making the most of their visit! Sincerely, Delfin Ortiz General Manager One World Observatory
star-2
The views are great and...
Ann_M
, May 2022
The views are great and the elevator experience is awesome. But, do NOT rent one the the I pads they try to get you to use. They are outdated with their identifiers and ours ran out of battery. Also the bar at the top requires a reservation.
icon Response from Host , May 2022
Thank you for taking the time to leave a review. We strive to deliver the best experience possible, so we’re sorry to hear you had a frustrating experience. I would like to discuss this with you further, if you would be so kind as to email me at dortiz@oneworldobservatory.com with preference of call or email. Sincerely, Delfin Ortiz General Manager One World Observatory
1 traveler found this review helpful
star-2
The exhibit was closed...
Todd_I
, May 2022
The exhibit was closed due to rainy and windy weather and poor visibility. The tour operated wouldn’t allow anybody up. I need to request a refund as this was for a family that was at out of town. Thank you for your consideration
icon Response from Host , May 2022
Thank you for sharing this with us. Our visitors’ feedback helps us as we consistently evolve and improve our experience. We are looking into this issue and welcome the opportunity to discuss further with you. I can be reached directly at dortiz@oneworldobservatory.com. Warm Regards, Delfin Ortiz General Manager One World Observatory
star-5
The Elevator from Willy Wonka's Chocolate Factory
Alex_E
, May 2022
I know it sounds dumb, but both the elevator ride up and down was a journey, most memorable part for me! The whole experience was better than expected!
icon Response from Host , May 2022
Thanks for the complimentary review! We work hard to meet expectations like yours and we’re happy to hear we were able to do just that. We also agree with your Willy Wonka sentiment Alex. Hope you visit us again soon! Sincerely, Delfin Ortiz General Manager One World Observatory
star-1
RUDE WOMAN AT METAL DETECTOR ENTRANCE
Dani_M
, May 2022
The woman with gray dreads at the entrance to go through metal detectors .. was the rudest person. She snapped at us that “this isn’t the airport” and how stupid could we be .. I am shocked to be treated this way .. as my husbands friend was in from Brazil and spoke no English . So he didn’t understand what she was asking about take your belt off .. I have been there before and will not tolerate this behavior from a worker there . Completely unacceptable.
icon Response from Host , May 2022
We set a high standard for our team and experience - we’re sorry to hear this was not met during your visit. Feedback like yours is important to us as we are always making adjustments to our operation to ensure the best possible experience for our visitors. I would like to discuss this with you further, if you would be so kind as to email me at dortiz@oneworldobservatory.com with preference of call or email. Sincerely, Delfin Ortiz General Manager One World Observatory
star-4
Great views!!
Chantal_J
, May 2022
Incredible views, we loved it! Only a pity that there is no terrace (All inside with Windows) and that the bar was only for lunch and not just for a drink. Costumer service staff super friendly
icon Response from Host , May 2022
We appreciate you sharing your feedback Chantal. Our team works hard to deliver an excellent experience to compliment the views. Glad to hear we were able to do just that. We hope you’ll visit us again soon! Warm Regards, Delfin Ortiz General Manager One World Observatory

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